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Responsible gambling

Understanding Problem Gambling

Problem gambling can affect anyone, regardless of age, background, or socio-economic status. It's a serious issue that can have severe consequences on an individual's physical and mental health, relationships, and overall well-being.

Recognizing Signs of Problem Gambling

Do you find yourself:

  • Needing to gamble with increasing amounts of money in order to feel the same level of excitement?
  • Feeling anxious or restless when unable to gamble?
  • Using money intended for other purposes (e.g. rent/mortgage, bills, groceries) to fund your gambling habit?
  • Lying about or hiding your gambling activities from others?
  • Feeling guilty or ashamed after engaging in excessive or reckless betting behavior?

If you answered "yes" to any of these questions, it may be a sign that you're struggling with problem gambling.

Tools for Responsible Gambling

To help manage and prevent problem gambling, we offer the following tools:

  • Deposit Limits: Set limits on how much money can be deposited into your account in a single transaction or over a specific period.
  • Loss Limits: Establish limits on losses per day/week/month to ensure you don't exceed safe amounts.
  • Time-Outs: Temporarily suspend access to the platform for a set period, allowing you to take a break from gambling and reflect on your behavior.
  • Reality Checks: Periodic reminders about your session time or deposits made during play.

Seeking Help

If you're concerned that you may be struggling with problem gambling, don't hesitate to reach out:

  • Talk to our friendly support team via live chat or email for guidance and advice.
  • Visit the BeGambleAware.org website (link provided) for further information on recognizing signs of problem gambling and seeking help.
  • Consider joining GamCare's National Gambling Helpline by calling their dedicated phone line.

Prevention

To avoid developing a problem with gambling, keep these tips in mind:

  • Set budget limits before playing and stick to them.
  • Choose games with lower stakes or more favorable odds.
  • Avoid chasing losses by betting larger sums of money or taking on increased risks.
  • Prioritize self-care activities that bring you joy and fulfillment.

Responsible Gambling is Everyone's Responsibility

Remember, responsible gaming isn't just about you – it also involves looking out for your loved ones. If someone confides in you about their struggles with problem gambling, be supportive and encourage them to seek help.

Together, we can promote a culture of responsible gaming that respects the well-being of all players involved.